Terms and Conditions

These terms govern the use of Westio Casino (west-io.casino) and apply to every registered account. By creating an account, a player agrees to the conditions below in full.

1. Eligibility

Players must be at least 18 years old, or the legal gambling age in their jurisdiction if higher, to register an account. Westio reserves the right to request identity and age verification documents at any point, and to suspend an account until such documents are provided. Residents of jurisdictions where online gambling is restricted or prohibited are not permitted to register.

2. Account Registration

Each player may hold only one account. Registration requires an accurate email address, a secure password and truthful personal details. Providing false information, including a false date of birth or address, may result in account suspension and forfeiture of any funds or bonus balance associated with the account.

3. Deposits and Withdrawals

Deposits are processed through the supported payment methods listed on the Payments section of the homepage, each carrying its own minimum deposit and processing time. Withdrawals are paid out through the same method used for deposit wherever possible, in line with standard anti-money-laundering practice. Processing times vary by method, from instant for e-wallets to 1-3 business days for cards and bank transfers.

4. Welcome Bonus Terms

The 200% welcome bonus up to €3,000 is available once per household, IP address and payment method. A minimum qualifying deposit of €20 is required to trigger the match. The bonus and deposit combined carry a 35x wagering requirement, with slots contributing 100% toward that requirement and table games contributing 10%. The wagering requirement must be cleared within 30 days of the bonus being credited, after which any unwagered bonus funds are removed from the account. A maximum bet of €5 per spin applies while a bonus is active; wagers placed above this limit will not count toward clearance and may void the bonus.

5. Ongoing Promotions

Weekly reload bonuses, free spin drops and VIP cashback are subject to their own specific terms, published alongside each promotion at the time it is offered. Westio reserves the right to modify, suspend or withdraw any promotion with reasonable notice, except where a player has an active, unexpired bonus balance tied to that promotion.

6. Responsible Gaming

Players may set deposit limits, loss limits and session reminders at any time through account settings, and may request self-exclusion for a fixed period or indefinitely. Self-exclusion requests are processed promptly and cannot be reversed before the selected period ends. Westio supports and signposts national problem gambling helplines for any player who needs assistance.

7. Fair Play and Game Rules

All games are supplied by licensed, independently audited providers, with RNG certification and published RTP figures available in each game’s information screen. Any suspected technical malfunction voids the affected game round and associated payouts, in accordance with standard industry practice.

8. Account Suspension and Closure

Westio reserves the right to suspend or close an account found to be in breach of these terms, engaged in fraudulent activity, or operating multiple accounts. Funds in a closed account arising from a confirmed breach may be forfeited, while legitimately deposited funds not connected to the breach will be returned.

9. Changes to These Terms

These terms may be updated periodically to reflect changes in regulation, payment partners or promotional offerings. Continued use of the account after an update constitutes acceptance of the revised terms. Material changes affecting active bonus balances will be communicated directly to affected players.

10. Contact

Questions about these terms, an account, or a transaction can be directed to the support email listed in the site footer. Westio aims to respond to all account and payment queries promptly.